Collections Specialist with Norwegian

Collections Specialist with Norwegian
Gdańsk
Nr ref.: 10733971
What will you do
  • Ensure timely and accurate processing of credit/debit notes in SAP system.
  • Ensure timely and accurate processing of customer rebates/ incentives in accordance with company policy.
  • Provide calculations in Excel.
  • Provide in-depth analysis of recurring customer disputes for further improvements.
  • Perform immediate outbound calls/e-mails to Customer with aged accounts based on generated collection strategy/ worklist to secure promise to pay in accordance with company strategy.
  • Proactively escalate problem accounts to the appropriate function to accelerate collection of overdue accounts.
  • Perform process controls (ICS,ICM,BPC) as prescribed in the desktop procedures.
  • Update Country-Specific documentations.
What do we expect
  • Preferably a university degree or equivalent, especially with main focus on Administration or Supply Chain Management. Alternatively an equivalent progressive working experience.
  • 1+ years of experience in Order-to-Cash processes.
  • Strong communication and presentation skills.
  • Excel skills.
  • SAP practical knowledge.
  • Highly Customer oriented.
  • Problem solving, decision-making and organizational skills.
  • Ability to prioritize, analyze, can-do attitude plan and coordinate peaks of workload.
  • Ability to embrace change and be able to work in a changing environment.
  • Ideally fluent English skills both in the spoken and written form, plus Norwegian language
What will you do
  • Ensure timely and accurate processing of credit/debit notes in SAP system.
  • Ensure timely and accurate processing of customer rebates/ incentives in accordance with company policy.
  • Provide calculations in Excel.
  • Provide in-depth analysis of recurring customer disputes for further improvements.
  • Perform immediate outbound calls/e-mails to Customer with aged accounts based on generated collection strategy/ worklist to secure promise to pay in accordance with company strategy.
  • Proactively escalate problem accounts to the appropriate function to accelerate collection of overdue accounts.
  • Perform process controls (ICS,ICM,BPC) as prescribed in the desktop procedures.
  • Update Country-Specific documentations.
What do we expect
  • Preferably a university degree or equivalent, especially with main focus on Administration or Supply Chain Management. Alternatively an equivalent progressive working experience.
  • 1+ years of experience in Order-to-Cash processes.
  • Strong communication and presentation skills.
  • Excel skills.
  • SAP practical knowledge.
  • Highly Customer oriented.
  • Problem solving, decision-making and organizational skills.
  • Ability to prioritize, analyze, can-do attitude plan and coordinate peaks of workload.
  • Ability to embrace change and be able to work in a changing environment.
  • Ideally fluent English skills both in the spoken and written form, plus Norwegian language
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

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